Catalog samples ship within 3 working days by DHL/FedEx. Custom prototypes take 7–10 days including a full photometric report from our lab.

Yes — laser engraving, silk-screen or molded logos, plus fully custom cartons, manuals and labels. Branding is free above MOQ 500; below that a one-time setup fee applies.

CE, UKCA, TÜV-GS, ENEC, UL/cUL, DLC Premium, RoHS and REACH depending on the series and target market. We maintain the files and handle updates — ask for the certificate matrix for your region.

Any fixture that fails within 5 years under normal use is replaced free of charge — we ship replacements with your next order or by courier for urgent cases. No return shipping of failed units is required; a photo and the batch code are enough.

30% deposit with order, 70% against B/L copy is standard. Established customers can apply for OA 30/60 terms backed by Sinosure. We accept T/T, L/C at sight, and major currencies.